Our values are the foundation of our company. We know beliefs precede behavior so we think our values are an excellent way of understanding who we are…principles that influence our organization, our business model and what we believe about Child Protective Services are:
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Clarity
We strive for precision, delivering our products and services in a simple, fast and reliable manner.
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Performance
We deliver what we promise, employing discipline, teamwork and integrity to respond to our customers’ needs.
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Spirit
We practice embracing a spirit of caring and respect for our customers, employees, communities and the environment.
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Initiative
We strive to do the right thing at the right time, actively listening as we seek to assist our customers.
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Interaction
We know the relationships with our customers, partners, and employees must be based on respect and acceptance of others and their experience and ideas, self determination in the pursuit of growth and change, and openness rather than interference, trust in self, others and the process.
Our Essential Beliefs and Philosophy
We Believe
- Child maltreatment is a social problem characterized generally by well meaning caregivers who are failing in their efforts to raise their children.
- The mission of Child Protective Services is to assure children are protected and to restore caregivers to their protective role.
- Child Protective Services is a social and family centered intervention and as a non voluntary government response to challenged families is best when it is focused on child safety and the least intrusive approach necessary.
- Our clients State, local and Tribal child welfare agencies are challenged by the significance of their responsibilities to protect children and strengthen families.
- While whole communities are responsible in various ways for the safety of children, child welfare agencies are central to acting to achieve child safety in troubled families.
For that reason we are dedicated to serving child welfare agencies as our primary clients and consider ourselves to be partners with them in serving families in which children’s safety is in question.
More than twenty years experience reminds us that many hands are needed to improve and maintain effective child welfare services. We embrace the idea and actively seek opportunities to work and collaborate with our national partners who include the Children’s Bureau and other national organizations.